Entergy New Orleans, LLC late fee
Louisiana · Investor Owned
Entergy New Orleans, LLC charges 1.5% for a residential electric bill paid late.
- Percentage fee
- 1.5% of the past-due balance
- Can disconnect
- Yes, for non-payment
- Percentile
- Higher than 14% of US utilities that charge a percentage fee
- Residential customers
- 188,178
Late fees versus bad debt, 2024
- Late-fee revenue
- $5,789,672 (FERC account 450, Forfeited Discounts)
- Written off
- $7,823,489 (FERC account 904, Uncollectible Accounts)
- Ratio
- 0.74x
Source: US Federal Energy Regulatory Commission, FERC Form 1, accounts 450 and 904 (18 CFR Part 101), retrieved via the Public Utility Data Liberation project. Municipal utilities and most cooperatives do not file Form 1, so no ratio is available for them.
Disconnections in 2024
- Disconnections
- 29,392 for non-payment
- Rate
- 15.62 per 100 residential customers
- Final notices
- 199,154
- Reconnections
- 25,510
Counts are disconnection events, not households. Source: US Energy Information Administration, Form EIA-112. See how this compares.
2024 city-council settlement cut late fee 5% to 1.5%