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Database · North Carolina

Duke Energy Carolinas, LLC late fee

North Carolina, South Carolina · Investor Owned

Duke Energy Carolinas, LLC charges 1.5% for a residential electric bill paid late.

Percentage fee
1.5% of the past-due balance
Grace period
25 days
Can disconnect
Yes, for non-payment
Percentile
Higher than 14% of US utilities that charge a percentage fee
Residential customers
2,487,958

Late fees versus bad debt, 2024

Late-fee revenue
$15,715,576 (FERC account 450, Forfeited Discounts)
Written off
$32,899,738 (FERC account 904, Uncollectible Accounts)
Ratio
0.48x

Source: US Federal Energy Regulatory Commission, FERC Form 1, accounts 450 and 904 (18 CFR Part 101), retrieved via the Public Utility Data Liberation project. Municipal utilities and most cooperatives do not file Form 1, so no ratio is available for them.

Disconnections in 2024

Disconnections
117,335 for non-payment
Rate
4.72 per 100 residential customers
Final notices
967,219
Reconnections
81,117

Counts are disconnection events, not households. Source: US Energy Information Administration, Form EIA-112. See how this compares.

1.5% on unpaid amount if not paid by 25th day after bill (tariff)

Source: https://www.ncuc.gov/Consumer/dukebill.html

All North Carolina utility late fees or the full database.